Privacy Policy | MhamCloud

We invite you to review these policies and conditions if you wish to inquire about the processing of your personal data. MhamCloud understands the importance of privacy and protection of personal data in the digital age and is therefore committed to protecting the privacy of users of MhamCloud products and services while browsing our websites and using our services. The privacy policy describes how TechStation guarantees the protection of personal data of users to identify them directly, such as data filling pages, or indirect ways (such as name, identification number, location information, Internet identifier, or one or more factors identifying this natural person).

This privacy policy is as follows:

why we collect and process your personal data and how we use it;
on what legal basis we process your personal data;
who has access to your personal data;
where your personal data may be stored or transferred;
how we protect the security of your personal data;
how long we keep your personal data;
what right you may exercise in relation to your personal data under current laws and regulations;
How to contact us.

This Privacy Policy applies to all services offered by MhamCloud on its websites, digital applications, mailings and other digital properties ("MhamCloud Services").

We may also send other special notices highlighting specific uses we want to make of your personal data as well as the ability to opt-in or opt-out of specific uses on a case-by-case basis, including for new services or other services that may have their own privacy policy.

Please note that in some countries you must be 18 years of age or older to subscribe to MhamCloud Services, the age of majority may be over 18 years, in which case you must reach this age in order to subscribe. While individuals under the age of 18 may utilize the MhamCloud Services, they may do so only with the intervention, supervision and approval of a parent or legal guardian.

Key definitions of the privacy policy:

"I", "us", or "us" refers to TechStation.
“You”, “User”, or “Customer” refers to the person(s) using MhamCloud Services.

Why do we collect and process your personal data?

We collect and process your personal data for the following purposes:

to provide you with the services you request from us; to allow you to use online forms and surveys, including the MhamCloud Services that do not require any form of registration; To allow you to sign up for certain services, such as newsletters, information feeds, SMS updates, or to create an account, in which case we will ask you for personal data such as your name, email address or telephone number.
to maintain and improve our services and products; to understand how you use MhamCloud Services or applications; and to develop new services and offerings.
to provide you with services specific to your needs and interests; to provide you with customized content such as advertisements and related services; allow us to get to know you better to give you more services you request more offers, exclusive offers, information and competitions and to give you a better user experience; and to uncover more complex things like which ads you might find more useful or which services and information are more relevant to you, giving you a better and more useful experience on our digital properties.
to carry out payment transactions; to store transaction history; ensure that you pay your subscription fees to our services; and comply with a legal or regulatory obligation in this regard.
To communicate with you; To allow you to communicate with MhamCloud; keep a record of our conversations; to assist you in resolving any issues you may encounter; to send you direct marketing and promotions; to tell you about our services, such as providing you with information about upcoming programs or making changes to our digital properties; And to contact you to compete and participate in various offers.
to maintain a reliable and safe environment; investigate, detect, prevent, or report fraud, misrepresentations, breaches, security incidents, or other potentially prohibited or illegal activities; to protect your rights and the safety and integrity of our Services; to enforce our Terms of Service or other agreements or policies; To verify your identity.
comply with any applicable laws or regulations; respond to lawful requests for information from the government or through legal process; to fulfill any other purpose disclosed to you in connection with our Services; and contact you to resolve disputes and provide assistance with our Services.

On what legal basis do we process your personal data?

Depending on the type of data to be processed, we will process your personal data on one of the following bases:

Your prior consent: for example, when we offer you to register for our services and create an account for you, or to subscribe to our newsletters or marketing emails or when we ask you to follow any relevant procedure that allows you to either accept or refuse the data processing that is expressly foreseen; If you accept, you have the right to withdraw your consent at any time. However, in some cases, your choice not to disclose your personal data or withdraw your consent may result in limiting your use of our services, features or offerings. For example, you may not be able to access certain parts of our websites and respond to your inquiries without providing the relevant information.
contractual relationship: in such a case, the processing of your personal data is generally necessary for the performance or performance of a contract; This means that if you do not wish us to process your personal data in this context, we may refuse to enter into such a contract with you.
Legitimate interest: in the sense of data protection law: for example when monitoring or tracking devices are applied that indicate the processing of personal data to detect and prevent online fraud and intrusion. For example, when you access and visit our websites, even without creating an account, and make use of the services provided by MhamCloud or the digital properties of MhamCloud, you acknowledge that we may carry out lawful data processing as described in this Privacy Policy. If you do not agree to this policy, you may wish to stop viewing/using our websites.
Legal obligations applicable to our activities.

Who can access your personal data:

For the purposes described above, we will grant access to your personal data to authorized MhamCloud employees and members of MhamCloud who need to know that information in order to process it for our benefit, and who are subject to strict confidentiality contractual obligations and may be subject to disciplinary action and even termination of our dealings with them if they misperform these obligations.

In addition, we may need to transfer or allow authorized third parties to access your Personal Data who are:

suppliers and service providers we engage with to process Personal Data or perform MhamCloud Services on our behalf (based on our instructions and subject to our Privacy Policy and other appropriate confidentiality and security measures);
allies in ownership of the business or our business (or in serious discussions about such a possibility with new (potential) owners of the business or business); In this regard, if ownership of the Company or all or a substantial portion of our business changes, a corporate reorganization or other action, or transfers between MhamCloud entities, you acknowledge and accept that we may need to transfer your personal data to the relevant third party (or advisors) as part of any process for the purpose of analyzing any proposed sale or reorganization offer for the new owner. We may also need to transfer your personal data to that reorganizer or third party after the sale or reorganize your personal data for use for the same purposes described in this Privacy Policy;
our agents;
legal advisors, witnesses, experts, and judicial and quasi-judicial authorities in order to protect MhamCloud from harm to its rights, property, or safety, protect our users, the public, and any third party as required or permitted by law, and enforce necessary conditions for our Services, including investigation of potential violations;
administrative or judicial authorities in order to satisfy the requirements of any applicable law, regulation, legal process or enforceable governmental request.
We may also collect anonymous data to the public and to third party and other authorized partners - such as advertising companies or linked websites. For example, we may share information publicly to show indicators about the general use of our Services.

On what legal basis do we process your personal data?

Depending on the type of data to be processed, we will process your personal data on one of the following bases:

Your prior consent: for example, when we offer you to register for our services and create an account for you, or to subscribe to our newsletters or marketing emails or when we ask you to follow any relevant procedure that allows you to either accept or refuse the data processing that is expressly foreseen; If you accept, you have the right to withdraw your consent at any time. However, in some cases, your choice not to disclose your personal data or withdraw your consent may result in limiting your use of our services, features or offerings. For example, you may not be able to access certain parts of our websites and respond to your inquiries without providing the relevant information.
contractual relationship: in such a case, the processing of your personal data is generally necessary for the performance or performance of a contract; This means that if you do not wish us to process your personal data in this context, we may refuse to enter into such a contract with you.
Legitimate interest: in the sense of data protection law: for example when monitoring or tracking devices are applied that indicate the processing of personal data to detect and prevent online fraud and intrusion. For example, when you access and visit our websites, even without creating an account, and make use of the services provided by MhamCloud or the digital properties of MhamCloud, you acknowledge that we may carry out lawful data processing as described in this Privacy Policy. If you do not agree to this policy, you may wish to stop viewing/using our websites.
Legal obligations applicable to our activities.

Where can your personal data be stored or transferred?

We process your personal data on a server located outside or within the country in which you reside.

In order to ensure an adequate and consistent level of protection for your personal data, we will continue to implement on an ongoing basis appropriate safeguards to protect your personal data.

For more information, please contact us as described in the “How to Contact Us” section.

How do we protect the security of your personal data?

We follow appropriate physical, electronic, technical, security and organizational measures to protect your personal data in accordance with data protection law from unauthorized access, use, alteration, disclosure or destruction of personal data.

Please note that no data transmission over the Internet or the Website can be guaranteed to be without interference. In addition, you must also take appropriate measures to protect your personal data, in particular by keeping the password confidential. If you know or suspect that your account credentials have been lost, stolen, misappropriated, or otherwise compromised, or if there has been any actual unauthorized use of your account, please contact us by following the instructions in the “How to Contact Us” section below.

If we know or have reason to believe that your personal data has been compromised, we will promptly notify the affected users of the breach in accordance with applicable laws.

How long is your personal data kept?

We will retain your personal data for as long as your account is active, or as long as is necessary for the purpose for which the data was originally collected. This retention period may be up to 10 years. Our retention periods are based on the needs of our activities, and your information that is no longer needed is categorically anonymised or destroyed.

We aim to maintain our Services in a manner that protects information from accidental or harmful destruction. For this reason, after you delete information from our Services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

We may also retain your personal data for longer periods if necessary to comply with our legal obligations or protect our legitimate interests.

How to access, update and delete your personal data?

Under the Data Protection Act, you have the right to exercise the following rights:

The right to access your personal data, in which case we may provide you with a copy of that data, if it is not directly available to you, for example within your personal account;
The right to amend your personal data, if your data is inaccurate or outdated; In this regard, it is important that the personal data we hold about you is accurate and up-to-date. Please inform us if there is any change to your personal data during the period we hold your information;
the right to withdraw consent, where processing is based on your prior consent and withdrawal of consent for all marketing; the right to object to the processing of your personal data, where the processing is based on our legitimate interests, as far as your situation allows;
the right to erase your personal data;
the right to restrict the processing of your personal data;
the right to receive your personal data for transmission to a third party or to transfer your personal data to a third party of your choice if this is technically feasible;
the right to receive your personal data for transmission to a third party or to transfer your personal data to a third party of your choice if this is technically feasible;
You can send us a request in this regard at any time as described in the "How to Contact Us" section.

Please note:

We may need to verify your identity before we act on your request;
Since the exercise of these rights is subject to certain legal conditions and restrictions, we may have to refuse your application if these conditions are not met or if there are legal restrictions;
We may decline requests that are repetitive without reasonable cause, require technical effort (eg development of a new system or fundamental change to existing practices), or pose a risk to the privacy of others.
In any case, we will endeavor to deal promptly with your request within one month (subject to any extensions to which we are legally entitled). If we decline your request, we will tell you the reasons.

How do we use cookies?

A cookie is a small piece of information that a web server sends to a web browser, which enables the server to collect information from the browser. Most browsers allow you to turn off cookies. If you would like to know how you can do this, please see the help menu on your browser. However, some cookies are important to us so that we can provide you with the MhamCloud services you have requested and turning off cookies will limit your use of our digital properties.

For example, we store and use cookies and similar technologies:

To improve your user experience and to ensure the overall quality of MhamCloud Services;
To recognize you when you visit our digital websites;
to follow and study your browsing and navigation patterns on the Website, to build your demographic profile and to provide you with the service most tailored to your tastes (more tailored recommendations and offers relevant to what you like);
to analyze content consumption habits (for example, programs watched, content read, devices used, etc.) and to provide, personalize, measure and improve our advertising and marketing;
to deliver the appropriate content that is permitted in each geographic region based on the intellectual property rights licensed to us;
To share certain data to provide you with personalized advertising and to send you marketing materials and newsletters.

We also share information about your use of our site with our social media and advertising and statistics partners who may combine it with other information you have provided to them or that they have collected from your use of their services.

By using TechStation services, you agree to our cookies. To find out more about how we use cookies, please contact us as described in the "How to Contact Us" section.

How to contact us?

If you have any other inquiries, please contact us at the following e-mail:

info@techstation.com.eg

How can this privacy policy be updated?

We may update this Privacy Policy from time to time in response to legal, regulatory or operational requirements. Any changes to the Privacy Policy will be posted on this page.

Without prior notice, and without incurring any financial or legal liability to us.

This Privacy Policy was last updated on November 2, 2023.